Point Alliance designed and launched a custom application for Cadillac Fairview to create and assign work tasks to a mobile workforce across North America. The dynamic, flexible and user-friendly BlackBerry application supported Cadillac Fairview’s work order process- making it even more efficient than before; saving time and money! Their existing facilities management application is located on a server and accessed via a web browser. The new BlackBerry application integrates seamlessly with the current applications and extends functionality out to the facilities management personnel in the field.
Since launching the facilities management solution for BlackBerry, Cadillac Fairview has experienced higher productivity and greater time and resource savings.
Core functionality of the custom application:
- Real-time upload and download of work order information to and from device by leveraging push technology
- Ability to create and edit service requests and work orders
- Individual-specific content based on work order assignment
- Out of coverage support
- 100% bilingual between English and French