At the end of 2013 we surveyed our valued clients to help us better understand their needs and to allow us to continuously improve our services.
Over 80% of clients were very satisfied or completely satisfied with Point Alliance services, and agreed that Point Alliance “added value to their business”.
Over 90% of clients agreed that the Point Alliance team is “knowledgable, friendly, courteous and professional to work with”.
88% of Point Alliance clients are extremely likely or very likely to recommend our services to someone they know.
Website Launch: TouchCommerce
TouchCommerce was founded in 1999 with the goal of bringing the in-store customer service experience online, and has now established itself as the leader in online engagement solutions.
Driven to transcend the in-store customer service experience online, TouchCommerce has perfected a proven approach fusing sophisticated technology with deep human expertise in an innovative Pay-for-Performance business model, accelerating incremental revenue for some of the largest multi-national companies.
TouchCommerce provides software and analytics that yield real-time customer intent, enabling clients to refine the individual visitor paths that lead to greater conversion and less abandonment—without adding extra traffic. For us, optimizing results means optimizing resources: applying the most advanced capabilities, and deploying the best people to advise and execute.
Website Launch: The Partners for Planning Resource Network
The Partners for Planning Resource Network is a collaboration of nonprofits, professionals, corporations, and other organizations that have come together to develop a dynamic resource for families caring for a loved one with a physical, intellectual or mental-health disability.
This online resource network is made possible by a collaboration of social service agencies, professionals, corporations, and other diverse groups that recognize and appreciate the important role that families caring for a relative with a disability play in contributing to their loved one’s long-term success and security. It is a provincial network committed to supporting families in planning for the future.
While still quite young, there are already several organizations and professionals involved in the Resource Network: Autism Ontario, Community Living York South, Facile Perth, Thunder Bay Family Network,Pooran Law, and the Toronto Catholic District School Board.
At Zeifmans, our misson is to help you make wise decisions concerning accounting, assurance, restructuring, acquisition, going public and other financial matters. Zeifmans is a business built on decades of realizing our clients’ most ambitious aspirations. We provide powerful financial solutions to organizations of all sizes by combining the capabilities and international reach of a multinational with the efficiency and service of an independent practice.
Whether yours is a public company in need of assurance services or a startup looking to manage your finances more effectively, we can help.
We hope you have found this month’s edition of Point of View to be helpful and informative. Look out for our next installment as we continue to deliver Point Alliance news, and explore additional IT opportunities.
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Point Alliance Team
Point Alliance Inc.
20 Adelaide Street East, Suite 500
Toronto, Ontario, Canada M5C 2T6
+1 416.943.0001 +1 855.94.POINT (76468)
toll free in the U.S. and Canada