Point of View

Microsoft Dynamics CRM


This month at Point Alliance we’re taking you through the ins and outs of Microsoft Dynamics CRM. Microsoft has transformed the way in which companies conduct business by creating modern, modular business applications that work together on a single platform, giving organizations the flexibility to adopt technology when they need it to improve business outcomes.

Dynamics CRM allows you to:

  • Unify your business by connecting people, processes, and data across Dynamics 365, Office 365, LinkedIn, and Azure.
  • Make intelligent decisions with built-in AI, analytics, and prescriptive guidance.
  • Adapt to your needs by integrating applications with existing systems—or tailor and build upon them with the Microsoft Power Platform.
  • Take a modern approach by infusing AI, mixed reality, social, and mobile capabilities for rapid business innovation.
  • Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.

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Microsoft Dynamics CRM

Unleash your organization’s potential by breaking down data silos to connect customers, products, people, and operations. Break down silos created by traditional enterprise resource planning (ERP) and customer relationship management (CRM) solutions for a comprehensive view of your customers and operations.

  • Modern – Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
  • Unified – Enable people to do their best work by unifying relationships, processes, and data with comprehensive business applications connected through a common Microsoft cloud platform.
  • Intelligent – Achieve greater business outcomes with built-in intelligence and prescriptive guidance delivered by leading AI and analytics technologies.
  • Adaptable – Thrive as your business changes by extending existing applications, building new solutions, and integrating with other technologies on a flexible, scalable, and secure platform.
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In case you missed it ...

Here is the recording of last month’s discussion on Microsoft Intune. Each month, we will upload the previous month’s webinar for those who were unable to attend.

Our monthly webinars are interactive and encourage discussion and questions so if you are able to attend the live session, please do so! We always enjoy hearing your input and answering any questions you may have during our online presentation.

Watch the recording of this webinar

We hope you have found this month’s edition of Point of View to be helpful and informative. Look out for our next installment as we continue to deliver Point Alliance news, and explore additional IT opportunities.

We want to hear your point of view!

If you have any ideas, suggestions or any questions about our newsletter, please contact us at: info@pointalliance.com.

Warm regards,

Point Alliance Team

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